The Platinum Link - The Monthly Newsletter of the APICS Southwest Michigan Chapter

April 2016 Print

President's Report

April 2016


verb ?dr?v

: to direct the movement of (a car, truck, bus, etc.)

: to move in a specified manner or direction

:  to carry on or through energetically

:  to set or keep in motion or operation

Welcome to April. I don’t think spring got the memo at the beginning of the month, but at long last it seems to have arrived.

While April showers bring May flowers, April at the APICS Southwest Michigan Chapter brings great educational and networking opportunities.

Don’t miss the next Professional Development Meeting at the Fetzer Center at WMU on Tuesday, April 19th, entitled “Creating Value Networks – Harnessing Disruptive Change to Create Synergy.” Our guest speakers are Joe Agostinelli (Associate Vice President of Southwest Michigan First) and Ken Jones (Director of Education and Applied Solutions at WMU).

Our fast track version of CPIM Module 1 – Basics of Supply Chain Management begins on Saturday, April 16th. This class was moved out from its original start date to allow more students time to enroll.

Series three (Manufacturing Management) of the Lunch and Learn Thursday workshops will draw to a close on April 21st. The fourth series begins May 5th, and will cover Distribution & Logistics.

See the Chapter website for information regarding our educational offerings and events:

I hope to see you at an upcoming event.


Angela N. DeVries, CPIM

President, APICS Southwest Michigan Chapter

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Professional Development Meeting

Professional Development Meeting
Tuesday March 15th, 2016

Duncan Aviation
15745 South Airport Road
Battle Creek, MI 49015

Topic: Tour of Duncan Aviation

Registration is ONLY available at: [email protected]

Registration Deadline: Thursday March 10th, 2016

NOTE: Limited Availability, RSVP soon

Duncan Aviation is the world’s largest privately owned business jet support facility providing business aircraft operators with every aircraft service they need, with the friendliness and responsiveness of a small-town company. 

Duncan Aviation has major MRO facilities in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah, and offers a vast array of services and innovative solutions with excellent customer service. Duncan Aviation provides aircraft acquisition & sales, airframe & engine maintenance, avionics installations, interior & paint; avionics/instrument/accessory repairs & overhaul and parts support for Bombardier, Dassault, Textron, Gulfstream and Embraer manufactured aircraft. With 20+ avionics satellites and 10 engine Rapid Response offices; Duncan provides avionics and engine services in the field along with providing 24/7/365 support worldwide.

The people at Duncan have a passion for aviation and for serving their customers. They are among the most experienced in the industry and the quality of the service they provide is among the best in the world.

Duncan Aviation has previously been awarded the Detroit Free Press Top Workplaces award for its Battle Creek, Mich., location and has been featured on FORTUNE magazine’s list of 100 Best Companies to Work For.

During the tour of Duncan’s Battle Creek facility, we will take a walk through the Paint, Interior, Avionics, and Airframe Departments.  In order to respect the privacy of Duncan’s customers, no pictures may be taken in the hangars during the tour.                                                                          

A maximum of 80 people will be allowed for this event.  Please RSVP only if certain on attendance.  Due to space restrictions, tours will occur in shifts, non-touring guests will remain in conference room to eat and socialize.  We look forward to this event and hope you are able to join us.  


5:30 pm:Hors d'oeuvres

6:00 Tours Begin


$0.00 APICS Member Ticket

$0.00 Guest Ticket - Non APICS Member

$0.00 WMU Student Associate Member Ticket

$0.00 WMU Student Ticket - Non APICS Student Member

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Welcome New Members

The Board of the Southwest Michigan Chapter Welcomes New Members

Wes Barns Jr.

Aelxandra Combs

 Tim Cox

Jennifer Hutchins

Erin Smith

Elaine Wielinga


























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Education Corner

APICS Southwest Michigan Chapter Educational Offerings Spring/Summer 2016

Our Spring 2016 CSCP course is underway and the Spring 2016 CPIM course registration has closed and will be starting soon.  We will be announcing our Fall 2016 offerings soon.  In the meantime, please take advantage of our Lunch and Learn workshops.


  "Lunch and Learn" Workshops

We continue to have a very positive response to our ongoing "Lunch and Learn" workshops.  If you haven't taken the opportunity to review the upcoming offerings, please do so.  These workshops are a very cost and time effective way to update your knowledge on various supply chain topics. Classes are held at two week intervals with a new topic each session.  There is bound to be a topic that is relevant to you.  We hope to see you at an upcoming session.

Additional details on the "Lunch and Learn" Workshop series can be found here "Lunch and Learn" Workshops

CSCP -Watch for Announcement of Fall 2016 Class 


APICS CSCP education is essential if you are:

  • interested in increasing your knowledge and expertise in the field of global supply chain management, specifically in the areas of customer relations, international trade, information technology enablement, and physical logistics
  • consulting or facilitating supply chain functions or working with ERP systems
  • creating a common standard of understanding, vocabulary, resources, and frameworks within your company to address your supply chain challenges and opportunities.


An APICS CSCP designation will help you:

  • master the necessary tools to effectively manage global supply chain activities, including suppliers, plans, distributors, and customers around the globe
  • acquire the skills you need to create consistency and foster collaboration through best practices, common terminology, and corporate communication
  • understand how to use enterprise resources planning (ERP) systems and other technologies to improve the entire supply chain process
  • maximize your organization's ERP investments by millions of dollars
  • increase your professional value and secure your future.


The new APICS CSCP exam consists of three important modules. The exam reflects critical changes in the marketplace and in the evolving roles and responsibilities of operations and supply chain managers. For accreditation, you must master each of the following:

MODULE 1 Supply Chain Design

  • Develop the Supply Chain Strategy
  • Design the Supply Chain


MODULE 2 Supply Chain Planning and Execution

  • Procure and Deliver Goods and Services
  • Manage the Relationship with Supply Chain Partners
  • Manage Reverse Logistics


MODULE 3 Supply Chain Improvements and Best Practices

  • Comply with Standards, Regulations, and Sustainable Best Practices
  • Manage Risk in the Supply Chain
  • Measure, Analyze, and Improve the Supply Chain

Preview the APICS CSCP Exam Content Manual APICS CSCP exam preparation materials


CPIM Fall 2016 

Watch for upcoming announcements of our fall CPIM review course(s).

A CPIM education can help you to:

  • Increase your functional knowledge of production and inventory management.
  • Improve efficiency across the processes of your organization's supply chain.
  • Streamline operations through accurate forecasting.
  • Predict outcomes more accurately.
  • Maximize customer satisfaction by delivering products and services Just-in-Time.
  • Increase profitability by optimizing your organization's inventory investment.
  • Enhance your credibility among peers, employers, and customers. 





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New APICS Educational Offering

The APICS Southwest Michigan Chapter is looking into being able to provide the following APICS Principles of Operations Management courses. If you or your company would have an interest in one of these courses or the entire series, please contact our VP Education Mike Manchester.

Here is a brief overview of each course:

The APICS Principles of Inventory Management will impart an operational knowledge and understanding of inventory management principles and techniques, roles and responsibilities, and the impact that inventory can have on a business.

Topics include

  • inventory management fundamentals
  • ordering techniques
  • replenishment policies
  • purchasing management
  • just-in-time and lean methodologies
  • inventory performance measurement.

The APICS Principles of Operations Planning course imparts a fundamental knowledge and understanding of the basic inventory planning principles and techniques that are used at each level in the planning process, from strategic to tactical.

Topics include

  • planning foundations
  • business planning
  • basics of forecasting
  • sales and operations planning
  • master scheduling
  • capacity management
  • operations systems.

The APICS Principles of Manufacturing Management course aims to provide fundamental knowledge and understanding of the core concepts necessary to effectively managing activities related to planning, scheduling, and controlling manufacturing processes.

Topics include

  • manufacturing management fundamentals
  • manufacturing product structures
  • material requirements planning (MRP)
  • capacity planning and management
  • production activity control
  • advanced scheduling
  • lean production management.

The APICS Principles of Distribution and Logistics program will provide fundamental knowledge of operations management and understanding of the core concepts necessary to effectively manage an organization's supply chain.

Topics include

  • operations management foundations
  • introduction to distribution and logistics
  • distribution channel design
  • inventory management
  • distribution requirements planning (DRP)
  • warehouse management
  • packaging and material handling
  • transportation management
  • transportation operations.

The APICS Principles of Managing Operations imparts a fundamental knowledge and understanding of the processes, operations, quality management and process improvement functions needed to run a successful organization. This course is just being released at the end of March and will not be available until later this year.


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Calendar of Events

Click on the link below to access our upcoming events.

Calendar of Events


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Monthly Article

Fighting for In-Demand Supply Chain Executives

Friday April 8, 2016

The war for talent might be shifting from the boardroom to the courtroom, according to an article published last week in The Wall Street Journal. E-commerce giant Amazon is suing a former employee, Arthur Valdez, for taking the chief supply chain officer job at Target. “The e-commerce giant was joining a growing trend in corporate supply chains: fighting back on executive poaching,” Loretta Chao writes.

Amazon isn’t the only one scrapping to keep its experts—or, at least, keep them from sharing business secrets. In February, XPO Logistics filed a similar suit against fellow trucking companies YRC Worldwide and R + L Carriers. The lawsuits haven’t stopped the supply chain professionals from going to work.

“The legal battles underscore the growing importance of logistics know-how as running a tight supply chain is increasingly central to companies’ competitive advantages, from warehouse design to inventory management, distribution and the way they handle data,” Chao writes. “Companies like Amazon and XPO that are challenging longtime business practices in traditional industries like transportation have become highly protective of their strategies.”

A key for Amazon’s growing market share is its ability to deliver quickly—sometimes the same day—to its customers. Behind the scenes, this requires a complex and expanding network of high-tech fulfillment centers and transportation providers. XPO is a less-than-truckload carrier that consolidates freight from multiple shippers and manages trucking across the nation. Retailers especially rely on the services of these types of firms in order to obtain products as needed, instead of carrying inventory.

The article quotes Peter L. O’Brien, head of the global supply chain practice of executive search firm Russell Reynolds Associates. “The whole issue of supply chain is moving so fast that … there’s not a great deal of people who, at this point in time, are regarded as the leaders in their fields. They’re worth their weight in gold.”

Worth your weight?

As The Wall Street Journal article highlights, skilled supply chain leaders increasingly are becoming necessary to business and competitive advantage. Consider the link between competitive advantage and strategic connectivity, which is explained in the recent report "Realizing Supply Chain Success": “Strategic connectivity refers to the firm’s ability to effectively connect with value chain partners. It includes the ability to receive information from customers and supply chain partners for processes related to marketing innovation, demand management, manufacturing scheduling and operations, and delivery. This is particularly important for firms involved in omnichannel operations, which requires firms to stay connected with different customers in different market segments. In addition, strategic connectivity must include the ability to manage a wide range of risks through effective use of the web and social media.” 

"Realizing Supply Chain Success" is part of Supply Chain Management: Beyond the Horizon, an ongoing project conducted by a Michigan State University supply chain research team, with the support of the Eli Broad College of Business, and the APICS Supply Chain Council. To read the full report and learn more about the project, visit

As you are assessing your skills and your company’s competitive advantage, consider entering the APICS Corporate Awards of Excellence, which recognize organizations with superior performance and dedication to advancement in the fields of supply chain and operations management. The two categories are Education and Innovation. Visit for more information. 

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Social Media

NEW LinkedIn Company Page

We are excited to announce the roll out of our new LinkedIn company page!  Follow us to receive curated supply chain articles, as well as information about chapter events, right in your LinkedIn news feed!  Share with your friends and colleagues to help them stay connected!


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Great Lakes District News & Events

The APICS SCOR® Professional (SCOR-P) program enables you to learn techniques for managing and measuring the performance of a global supply chain utilizing the Supply Chain Operations Reference (SCOR®) model.

The APICS SCOR-P program:

  • Establishes in-depth knowledge of the SCOR model and methods
  • Provides real-world techniques for tackling strategic supply chain issues
  • Provides a practical method for evaluating the effectiveness of each course

SCOR-P endorsement demonstrates a commitment to your career and an investment in yourself. By building on your SCOR knowledge, you will dramatically increase your rate of supply chain improvement and performance.

SCOR-P endorsement builds on the SCOR Framework by providing participants with the tools to:

  • Standardize performance metrics
  • Build processes to describe what, where and how activities are performed
  • Create best practices for processes impacting supply chain performance
  • Manage critical supply chain resources for developing and retaining employees

Complete information can be found by clicking Here.

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Board of Directors

Angela DeVries, CPIM


Pfizer, Inc.

[email protected]

[email protected]

Michael E. O'Neill, CPSM, CPIM

President-elect, VP Programs

Eaton Corporation

MichaelEO’[email protected]

[email protected]

Viswanathan "Raj" Rajagopal, CPIM

VP Administration

Pfizer, Inc.

Ed Huver, CPIM

VP Finance

Pfizer, Inc.

[email protected]

[email protected]

Michael Merling

Director of Finance

Jeff Taft

VP Technology


[email protected]

Andrew Barnett

Director of Technology

David Rench

VP Education

Manchester Industries

[email protected]

[email protected]

Mike Manchester, CPIM, CPM, CSCP

Past President, Director of Education

Pfizer, Inc.

[email protected]

[email protected]

Federico Conde, CPIM

VP Membership

Kellogg Company

[email protected]

Scott Lemons, CPIM

VP Marketing

Humphrey Products

[email protected]

[email protected]

Megan McFadden, CPIM

VP Communications

GE Aviation

[email protected]

[email protected]

Cindy Troyer, CPIM, CPM

VP Quality

Eaton Corporation

[email protected]

[email protected]

Rian Caldwell

VP University Relations

American Axle & Manufacturing

[email protected] 

Ashley Kordish

Director of University Relations

Ralph Moyle Inc

Robert Montgomery, CPIM

Director at Large

Manufacturing Mgmt. Assoc.


Brian Flahie

Director at Large

Eaton Corporation

[email protected]


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